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Hi, I'm Kristen Neary. Welcome to my profile!
Kristen Neary's Bio:
Kristen Neary's Experience:
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Guest Services Representative at Extended Stay Hotels
March 2010 - January 2011oAssisted management in the development and revitalization of a customer experience initiative, which focused on giving the guest the best experience while staying at the hotel. oExecuted advertising and marketing strategies to identify prospective corporate partners, including relationship building activities. oWas part of a team that contributed to the highest revenue generated for the month of January, 2011.
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Sales Representative at Ascent Promotions
August 2009 - January 2010oDeveloped strategies to effectively engage with customers that helped in consistently meeting or exceeding sales goals by 20%. oRanked 3rd best Road Show Sales Rep in the Nation for December 24th, 2009, and top 10 in the Nation for entire 14-day show. oParticipated in sales training through role playing, and product knowledge training. oInteracted with a variety of personality types and developed ways to quickly identify pulse points and buying objectives. oRan sales reports and performed data entry. oAssembled complex manufacturer display units according to specifications.
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Customer Service Representative at DIRECTV
January 2008 - January 2009oAssisted in technical troubleshooting issues with satellite television services. oPromoted and sold movie packages and extra equipment during peak viewing seasons. oEarned recognition for being in the top 10% for upselling receiver protection plan. oUtilized relationship-building strategies to quickly identify needs and provide solutions to the customer during phone conversations. oAdapted quickly to a rapidly changing environment with ease. oEmpathetic to upset customers calling for technical support. Able to diffuse stressful situations and provide a favorable outcome.
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Store Manager at Subway
September 2007 - January 2008oPromoted to Store Manager one month after hire date. oManaged a team of 3 employees. Created schedules, trained new employees, and delegated responsibility to ensure store ran efficiently and produced revenue. oCommunicated with vendors to ensure adequate amount of inventory was delivered to minimize waste, but adequately support the store output. oTurned the store's profitability from negative to actively producing profit on a consistent basis.
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Substitute Teacher at Broken Arrow Public School District
August 2013Share a passion to teach others with children in grades pre-k through 12th grade on an as-needed basis.
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Marketing Assistant at Lynn Lane Self Storage
October 2011Research marketing/advertising options in order to expand the company's customer base. I change the display on the road-side sign weekly with sayings or advertisements that will help bring in more customers. I created a marketing plan for the company that is now being implemented.
Kristen Neary's Education:
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Keller Graduate School of Management of DeVry University
2011 – 2013Master of Business Administration (MBA) -
DeVry University
2008 – 2011BATMConcentration: Sales and Marketing
Kristen Neary's Interests & Activities:
Marketing, Advertising